Frequently Asked Questions
Do you ship overseas?
No, we do not ship overseas at the moment. Please fill contact us form in case you like the products and we can continue our discussion over phone/email.
What are the conditions to be eligible for free shipping?
All the shipping is free, our minimum products is $300 orders (Signature Required)
For any questions regarding our products or in store prices please Contact us or email us and we’ll be glad to help your shopping process more smoother!
Note: Exclude Hawaii, Alaska, or Puerto Rico.
How long will it take to get my Order?
Will ship within 48 hours (Monday to Friday).
Delivery Signature Required?
Yes, that a requirement! Since we are providing smoking accessories so 21 or older must provide signatures upon delivery.
Can I Return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us or call us directly and we’ll take you through the process.
Order arrived damaged or didn’t contain the correct items?
We will be happy to help in such situation!
It’s unfortunate but if this happens please contact us immediately within 24 hours after you receive your delivery.
Please Note: In any of the above cases, please contact us and we will be glad to help our customers.
You can contact us through our contact page! We will be happy to assist you.
Is there a minimum purchase to place an order?
Yes, your order must meet $300.
What forms of payment to do you accept?
We accept credit and debit cards:
- Master Cards
- American Express